Privacy
Privacy Policy
Effective 25 October 2026
Information we collect
When you contact 3G Real Estate, we may collect your name, email address, phone number, enquiry message, selected property or document, preferred meeting time, page context, consent choices and submission timestamp. Our hosting provider may supply a coarse country code so the phone selector can suggest an appropriate calling prefix. We store that inferred country, the country you select and whether they match as a review signal; a mismatch does not block an enquiry. We do not store your raw IP address with the lead. We use a keyed, non-reversible IP hash only to rate-limit abuse, together with other short-lived security indicators that limit repeated submissions.
How we use it
We use this information to respond to your request, follow up on property enquiries, administer requested meetings, protect our forms from abuse and maintain an appropriate record of consent and communication. Marketing messages are sent only when the separate optional marketing consent is selected.
Service providers and security
We use vetted hosting, database and transactional-email providers to operate the website. Public website visitors cannot read, enumerate, update or delete lead records, and privileged database credentials are kept on the server. Access to lead information in our Admin system is restricted to authorized staff.
Retention
Genuine sales enquiries are retained for up to 24 months after the last meaningful activity unless a documented legal or business need requires a different period. Spam records are retained for up to 90 days. Most short-lived abuse-control indicators are retained for no more than 48 hours; a non-reversible idempotency indicator may be retained for up to 30 days to prevent duplicate lead records. Automatic deletion of genuine leads is not currently enabled; records are reviewed through an authorized process.
Your choices
You may ask us to review, correct or delete personal information we hold, subject to applicable recordkeeping requirements. You may also withdraw optional marketing consent at any time.
Contact
Contact 3G Real Estate LLC at info@3guae.com or +971 56 386 7270 regarding this policy or a privacy request.